We’re here to help.

Whether you have a question about your order, need support with your pedal, or just want to reach out — the best way to contact us is by email.

📩 support@jetpedals.com

All customer support, repairs, replacements, and order questions are handled through this inbox so nothing gets lost.

Our small team reviews every message, and we’ll get back to you as soon as possible.

What to include in your email (if applicable)

To help us assist you faster, please include:

• Your order number (if you have one)
  
• The product you’re contacting us about
  
• A brief description of the issue or question
  

If you’re reaching out about a repair or replacement, photos or a short video are always helpful.

A quick note about how we work

JET Pedals builds in small batches, and every pedal is individually tested before it leaves our shop. Because of this, some products are built to order or ship in scheduled batches.

If you’re ever unsure about build times, order status, or anything else — just email us. We’re happy to help.

Thanks for supporting a small builder.

Play on,

Junior & Jayme
JET Pedals